This reduces the need to extract and input data manually. Explore our data-driven list of the top document-capturing applications. Screen scraping, OCR, and basic pattern recognition technologies enable data extraction from almost any format. Extracting data from PDFs, scanned documents and other formats
That’s because RPA is easy to program, scalable, and integrable to different systems. But RPA is suitable for other validation tasks, such as cross-checking data against publicly available data. Most data validation controls can be embedded in databases. Most departments, including HR, customer service, and marketing, routinely need to update their ever-changing customer/personnel data.īy setting up bots to automatically update relevant data from forms/emails, departments will always have access to the most recent and correct information. Other activities common to many business functions 2. Most customer onboarding processes, like contract generation, can even be done in companies relying on legacy systems. OCR and RPA can help companies deliver intelligent automation in customer onboarding. The customer onboarding process is critical in reducing customer churn and getting new customers to start using the product. Common business processes and activities 1. Start your free trial without any financial commitment. IBM Process Mining detects RPA candidate activities for automation where the business gets the most value for automation. It can automatically generate RPA bots for such activities with the Automatic Bot Generation capability. Furthermore, using the digital twin of an organization and gap analysis, businesses can verify the impact of automation on the holistic process besides calculating the ROI. Read more about facilitating RPA deployment with process mining for more info. Use a process mining solution to identify the most impactful RPA implementation areas for your company based on your company’s as-is processes. We can’t include every way that RPA can be used. Our list of use cases is comprehensive, but not exhaustive. In this article, we will explore RPA use cases in 5 buckets: RPA can be used to automate repetitive tasks in the front office and back office.
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